Data Protection

This English version of our Privacy Policy is provided for informational and convenience purposes only.
It does not constitute a legally binding privacy policy.

The legally binding version is the German “Datenschutzerklärung”.
In the event of any discrepancies or ambiguities, the German version shall prevail.

1. Controller

SAVD Videodolmetschen GmbH
Geiselbergstraße 17/2/5th Floor
1110 Vienna
Austria

Email: office@savd.at
Phone: +43 1 332 13 05

Data Protection Officer: datenschutz@macandyou.de

2. Scope of Data Processing

We process personal data in accordance with the General Data Protection Regulation (GDPR) and applicable national data protection laws.

Personal data is processed in particular when you:

• visit our website
• use our online services (e.g. video interpreting or telemedicine)
• contact us via contact forms, email, phone or messenger services
• interact with us on social media platforms
• apply for a position with our company

3. Types of Data Processed

Depending on the purpose of processing, we may process in particular:

• identification and contact data
• contractual and payment data
• usage data, log files and technical access data
• communication and content data
• applicant data
• image, video and audio data, for example in video conferences

4. Purposes of Processing

Personal data is processed for the following main purposes:

• provision of contractual services and fulfillment of legal obligations
• communication with customers, business partners and interested parties
• operation, security and optimization of our website and IT systems
• customer support, marketing and public relations
• recruitment and application management
• use of cloud services, video conferencing tools and artificial intelligence systems

5. Legal Bases

Personal data is processed on one or more of the following legal bases:

• consent pursuant to Art. 6(1)(a) GDPR
• performance of a contract or pre‑contractual measures pursuant to Art. 6(1)(b) GDPR
• compliance with legal obligations pursuant to Art. 6(1)(c) GDPR
• legitimate interests pursuant to Art. 6(1)(f) GDPR

6. Cookies and Analytics

Our website uses cookies and similar technologies to ensure technical functionality and security, to analyze and optimize website usage and, where consent has been given, for marketing purposes.

Users can revoke or adjust their consent at any time via the cookie settings available on our website.

7. Data Transfers and International Transfers

Personal data may be transferred to service providers, such as IT, hosting, cloud, analytics or communication providers, where this is necessary for the provision of our services.

Where personal data is transferred to third countries outside the European Union, such transfers are carried out in compliance with GDPR requirements, in particular on the basis of adequacy decisions, the EU‑US Data Privacy Framework or Standard Contractual Clauses.

8. Data Storage and Deletion

Personal data is stored only for as long as necessary for the respective purposes or as required by law.

Typical statutory retention periods under Austrian law include:

• up to seven years for tax‑relevant data
• up to three years for contractual and liability claims

9. Rights of Data Subjects

Data subjects have the right to:

• obtain information about their personal data
• request rectification or deletion
• request restriction of processing
• receive their data in a portable format
• object to processing
• withdraw consent at any time
• lodge a complaint with a competent supervisory authority

10. Social Media and External Platforms

We operate online presences on social media platforms such as Instagram, Facebook, LinkedIn, X and YouTube in order to communicate with users and provide information.

Data processing on these platforms is primarily governed by the privacy policies of the respective providers.

11. Applications

Personal data of applicants is processed exclusively for recruitment purposes.

Unsuccessful applications are deleted after the applicable retention period unless applicants have given consent for their data to be stored in a talent pool.

Important Legal Notice

This English privacy policy summary is not legally binding.
The German Datenschutzerklärung is the authoritative and legally binding version and applies in full.