Vitos Kliniken
Case Study
Key Facts
- Client: Vitos Kliniken (hospital group)
- Location: Hesse, Germany
- Industry: Healthcare
- Application area: Psychiatry, psychosomatic medicine, neurology
- SAVD services used: Video remote interpreting
- Cooperation since: 2019
Challenge
Vitos Kliniken GmbH supports patients in the fields of psychiatry, psychosomatic medicine and neurology. In these highly sensitive settings, communication with patients who do not speak German poses a major challenge. Precise understanding is essential for building trust, making diagnoses and providing treatment.
Solution
Video remote interpreting from SAVD enables professional and confidential language mediation. Qualified interpreters ensure reliable communication with expertise, sensitivity and discretion.
This leads to better diagnostics and improved treatment outcomes for patients who do not speak German as their native language.
Customer review
Trust built through experience
“We are happy to use this service in our daily work. It supports our work with our patients.”
Any questions?
We’re here to help
If you would like to learn more about our interpreting services or have questions about how to implement them in your organisation, we are here for you. Our team will be happy to advise you personally and work with you to find the perfect solution for your needs.