PART OF SAVD GROUP
Deutsch
PART OF SAVD GROUP
Deutsch

Motivated IT support specialist (all genders)

We are looking for support for our Product Development and IT team. As a student assistant (all genders), you can gain valuable professional experience alongside your studies, with flexible working hours, while contributing to our forward‑looking field of remote language services.

Who we are
We are the market leader in the DACH region for remote interpreting services provided by professional interpreters.
What we do
We work with organisations across a wide range of sectors (B2B and B2G) and support institutions such as hospitals, NGOs, city administrations, schools and kindergartens, public authorities and organisations in the asylum sector in Germany and Austria.
What makes our service special
We help non‑German‑speaking people communicate effectively and overcome language barriers quickly, securely and reliably through remote solutions.
​Your responsibilities
  • Preparing hardware and handing it over to end users
  • Creating, maintaining and continuously improving IT documentation, including user guides, troubleshooting guides and process documentation
  • Troubleshooting and resolving IT requests via email, phone and TeamViewer
  • Administration and support of Microsoft 365 (Exchange, Teams, SharePoint, OneDrive, etc.)
  • Managing and troubleshooting a hybrid Active Directory environment
  • Supporting on‑call services
  • Collaborating with other IT teams to continuously improve IT services
  • Administration of the office network infrastructure (1110 Vienna)
Your profile
  • A strong affinity for IT, ideally with prior experience in IT support, administration and troubleshooting of Microsoft 365 environments for end users
  • Good knowledge of hybrid Active Directory structures
  • A structured and analytical working style with the ability to narrow down, identify and resolve issues in complex environments
  • A customer‑oriented mindset and a calm, confident approach even in challenging situations
  • Very good German language skills, both written and spoken
  • Good English language skills, both written and spoken
  • Willingness to participate in on‑call duties
What we offer
  • Working hours: 20 hours per week in a permanent part‑time position
  • Flexible working hours through a company‑wide flextime agreement and a hybrid remote work model
  • Workplace located in 1110 Vienna with excellent public transport connections (U3, tram lines 11 and 6)
  • Start date: As soon as possible
  • A varied and demanding role in a rapidly growing future‑oriented field with an international working environment
  • Opportunities for professional and personal development
  • Attractive offers for workshops, coaching sessions and professional training

The collective agreement minimum gross salary for this position is €2,461.58 per month (based on full‑time employment). Willingness to overpay depending on qualifications and relevant professional experience.

Why you should apply

We are a forward‑thinking, modern and steadily growing company that offers room for both professional and personal development, as well as a varied and responsible role. You will have the opportunity to apply and further develop your skills and talents in a socially meaningful field while working with a dedicated team.

We look forward to receiving your complete application (cover letter, CV, relevant certificates and references), either by email at bewerbung@savd.at or via our application form.

Apply via application form
Not sure if this role is right for you?

Let’s talk

Would you like to learn more about this position or do you have questions about the application process? Our recruiting team will be happy to support you.
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