Vienna Child and Youth Welfare Services
Case Study
- Client: Vienna Child and Youth Welfare Services
- Location: 1030 Vienna, Rüdengasse 11
- Industry: Child and youth welfare
- Application area: Video remote interpreting for client communication
- SAVD services used: Video remote interpreting
- Cooperation since: 2015
Challenge
In client conversations, there is often a short‑notice need for interpreting. Especially during home visits, spontaneous and flexible language support is required, because conversations cannot be planned in advance and rare languages may be needed.
Solution
SAVD’s video remote interpreting provides fast and reliable support, even for short‑notice requests and less common languages. Thanks to 24/7 availability, the service can be used seamlessly at any time on PC, tablet or smartphone.
Customer review
Trust built through experience
“We are happy to use this service in our daily routine. It offers a technically reliable solution for PC, tablet and smartphone. A wide range of languages is available, and we often receive interpreters who are familiar with our specialised terminology.”
Any questions?
We’re here to help
If you would like to learn more about our interpreting services or have questions about how to implement them in your organisation, we are here for you. Our team will be happy to advise you personally and work with you to find the perfect solution for your needs.